FAQ
Q: What do you use to make your candles?
A: I use 100% soy wax, phthalate-free fragrance oils, lead-free wicks and glass jars for every candle. No other additives are used!
Q: Are your candles clean-burning?
A: YES! Please ensure the following for a clean-burning candle:
-Burn your candles for one hour during the first lighting.
-Burn your candle between 3-5 hours each lighting after the first.-Soy wax has a "memory." This means when a soy candle is burned and then extinguished, the next time it's burned, the candle will only melt as far across as it did the last burn. Always burn your candle until the wax melts evenly across the top of the jar, to prevent "tunneling."
-Stop burning when 1/4" - 1/2" of the wax remains.
-Keep the wick centered & trimmed to 1/4" to prevent uneven burning & sparking.
-Burn candles on a clean, flat surface out of direct sunlight and drafts and away from pets, flammable materials, and children.
-Enjoy our candles within 6 months to ensure even burning.
Q: Can you customize the labels for my wedding/baby shower/bridal party?
A: YES! We are happy to make custom candles and offer a discount on large orders. Please email us to learn more!
Q: Why is my candle a slight yellow?
A: Some fragrance oils contain vanilla, which can lead to discoloration. I don't use any additives to stabilize the color, so your candle might have slight inconsistencies in color. This does not effect the candle or the scent!
Q: Why is shipping so expensive?
A: We are a small business and unfortunately do not have the negotiation power that other mass retailers have (ahem, Amazon). We only charge you the amount we are charged from the USPS for shipping. We will always refund shipping if you are overcharged by more than $1. We do offer free shipping on all orders over $35.
Q: Where can I find your candles?
A: The "Find Us" tab above shows where you can find our products in local stores and which local artisan markets we will be directly selling. You can also order on Etsy.
A: I use 100% soy wax, phthalate-free fragrance oils, lead-free wicks and glass jars for every candle. No other additives are used!
Q: Are your candles clean-burning?
A: YES! Please ensure the following for a clean-burning candle:
-Burn your candles for one hour during the first lighting.
-Burn your candle between 3-5 hours each lighting after the first.-Soy wax has a "memory." This means when a soy candle is burned and then extinguished, the next time it's burned, the candle will only melt as far across as it did the last burn. Always burn your candle until the wax melts evenly across the top of the jar, to prevent "tunneling."
-Stop burning when 1/4" - 1/2" of the wax remains.
-Keep the wick centered & trimmed to 1/4" to prevent uneven burning & sparking.
-Burn candles on a clean, flat surface out of direct sunlight and drafts and away from pets, flammable materials, and children.
-Enjoy our candles within 6 months to ensure even burning.
Q: Can you customize the labels for my wedding/baby shower/bridal party?
A: YES! We are happy to make custom candles and offer a discount on large orders. Please email us to learn more!
Q: Why is my candle a slight yellow?
A: Some fragrance oils contain vanilla, which can lead to discoloration. I don't use any additives to stabilize the color, so your candle might have slight inconsistencies in color. This does not effect the candle or the scent!
Q: Why is shipping so expensive?
A: We are a small business and unfortunately do not have the negotiation power that other mass retailers have (ahem, Amazon). We only charge you the amount we are charged from the USPS for shipping. We will always refund shipping if you are overcharged by more than $1. We do offer free shipping on all orders over $35.
Q: Where can I find your candles?
A: The "Find Us" tab above shows where you can find our products in local stores and which local artisan markets we will be directly selling. You can also order on Etsy.